Your trust is the foundation of our business — and that extends to how we handle your personal data.
This Privacy Policy explains how Metric Homes Private Limited ("Metric Homes", "we", "us") collects, uses, stores, shares and protects your personal data when you visit metrichomes.in, enquire about our projects, or interact with us. We are committed to handling your data in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act), the Information Technology Act, 2000 and the rules made thereunder.
1. Data we collect
- Information you give us: name, phone number, WhatsApp number, email, city, budget/configuration preferences and any message you send via our forms, WhatsApp, calls or site visits.
- Information collected automatically: device and browser type, IP address, pages viewed and basic usage analytics through cookies and similar technologies.
2. How we use your data
- To respond to your enquiry and schedule site visits;
- To share project information, pricing, cost sheets and construction updates you request;
- To process a booking and meet our legal, regulatory (including MahaRERA) and contractual obligations;
- To improve our website and, where you have consented, to send you relevant updates.
3. Consent & lawful basis
We process your personal data on the basis of your consent and for the legitimate purposes above. By submitting an enquiry you consent to being contacted by Metric Homes regarding your request. You may withdraw consent at any time (see Section 7); withdrawal does not affect processing already carried out.
4. Sharing your data
We do not sell your personal data. We may share it only with: our authorised relationship managers and staff; service providers acting on our behalf (e.g. CRM, hosting, communication tools) under confidentiality obligations; financial institutions you ask us to coordinate a home loan with; and authorities where required by law.
5. Data retention
We retain personal data only for as long as necessary for the purposes above or as required by applicable law, after which it is securely deleted or anonymised.
6. Security
We apply reasonable technical and organisational security measures to protect your data against unauthorised access, alteration or disclosure, consistent with the IT Act and the DPDP Act.
7. Your rights
Subject to applicable law, you have the right to access, correct and update your data; to request erasure; to withdraw consent; and to grievance redressal. To exercise any right, contact our Grievance Officer below.
4A, Vasant Prabha Building, near Aswad Hotel, opposite Shiv Sena Bhavan, Dadar, Mumbai 400 028, Maharashtra, India
Email: privacy@metrichomes.in · Phone: +91 99872 21188
8. Cookies
Our website uses cookies for functionality and basic analytics. You can control cookies through your browser settings; disabling them may affect some features.
9. Third-party links
Our site may link to third-party websites (e.g. MahaRERA, social media). We are not responsible for their privacy practices; please review their policies.
10. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the latest revision.
This document is provided for general information and reflects our current practices. It is not legal advice. For specific concerns about your data, please contact our Grievance Officer.